Ordering and shipping information

Prices are quoted in Canadian dollars and subject to change without notice.

Order may be faxed, e-mailed, or submitted via the online order form. An email will be sent to confirm the reception of your order.

pre-payment may be required for some orders. If pre-payment is required clients will be notified, and confirmation that NRC has received the funds is required before any package will be shipped. NRC accepts payment by Cheque, Wire Transfer, and Credit Card. There is a $20.00 service charge for payment by Wire Transfer.

Orders which are paid by credit card must be submitted via our Virtual Store. For clients who are required or want to pre-pay for their purchases, the Virtual Store is the fastest way to make an advance payment.

For orders not submitted via the Virtual Store, please note that a $25.00 administration fee will apply. This is in addition to any service charges in the case of a payment by wire transfer.

All orders will be shipped via FedEx, with "Carriage Paid To" (CPT) shipping terms, with the exception of some orders that include products classified as Dangerous Goods in Excepted Quantities when FedEx in unable to deliver and the services of our Freight ForwarderFootnote 1. will be used, or if alternate arrangements have been agreed upon by NRC prior to shipping. For more information on countries FedEx is able to deliver dangerous goods to, please refer to their website: http://www.fedex.com/us/dangerous-goods/index.html.

Shipping Fees (when shipping via FedEx)

Biotoxin CRM Orders

Value of products in order Canada USA Rest of the world
$ 0 to 500 $20.00 $20.00 $45.00
$ 501 to 1,500 $25.00 $25.00 $50.00
$1,501 to 2,500 $30.00 $30.00 $60.00
$2,501 to 3000 $45.00 $45.00 $80.00
$3,001 to 5,000 $60.00 $60.00 $100.00
$5,001 to 10,000 $80.00 $80.00 $120.00
$10,001 to 15,000 $100.00 $100.00 $150.00
$15,001 to 20,000 $120.00 $120.00 $180.00
$20,001 and up CustomFootnote 1 CustomFootnote 1 CustomFootnote 1

Inorganic & Organic CRM Orders

Value of products in order Canada USA Rest of the world
$0 to 500 $15.00 $20.00 $40.00
$501 to 1,000 $20.00 $35.00 $70.00
$1,001 to 3,000 $25.00 $55.00 $100.00
$3,001 to 5,000 $30.00 $60.00 $120.00
$5,001 to 8,000 $50.00 $70.00 $150.00
$8,001 and up CustomFootnote 1 CustomFootnote 1 CustomFootnote 1

An email will be sent to the purchaser with the shipment tracking information for their order. Clients are encouraged to monitor the shipping progress for any delays. NRC takes no responsibility for delayed or lost shipments and there is no insurance on packages. Shipments are packaged carefully so that the integrity of the products is maintained. If shipment is not received within a reasonable time, please contact the courier service. Customs, duty charges, and custom broker fees are the responsibility of the customer. Check quarantine restrictions in your country to ensure smooth transfer of CRMs from Canada to the destination.

Product documentation including the Certificate of Analysis, MSDS sheet, and invoice/receipt will be provided to clients inside the shipping box, or emailed in PDF format ahead of shipment if possible.

Store CRMs at recommended temperature as stated in the relevant certificate of analysis.

Terms of Purchase Orders are not accepted. Terms of the NRC Sales Agreement are in effect at all times.

Footnotes

Footnote 1

When custom shipping fees or the services of our freight forwarder are required, clients will be contacted and advised of the shipping rate before the order is processed.

Return to footnote 1 referrer

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