Openly communicating in a compelling, honest, persuasive and articulate manner, ensuring the message is clear, understood and consistent with NRC objectives.
Presents information that others understand
- Presents information and facts in a logical, clear and coherent manner.
- Provides all of the available information necessary for understanding and making effective decisions.
- Supports position with relevant data, information, examples, visual aids, demonstrations, etc. as required.
- Demonstrates cultural sensitivity when communicating.
Fosters two-way communication
- Takes other's perspective when communicating, negotiating or presenting arguments (e.g. presents benefits from all perspectives).
- Anticipates and plans for reactions of others and tailors communication approach to the needs of the intended audience.
- Conveys an understanding of, and responds appropriately to the comments and questions of others.
Adapts communication strategies to situations
- Deals effectively with a broad range of individuals and audiences and in a variety of contexts (e.g. social, professional, formal presentations).
- Quickly and easily reads the environment and cues from others to assess when and how to change tack or planned approach.
- Positions communication to achieve the desired results.
- Clarifies common ground between opposing points of view to advance cooperation.
- Influences others' perceptions, using consensus building, consultations and negotiations.
Uses influencing strategies
- Builds support to position the organization and influence direction (e.g. networking; coalitions).
- Uses strategies that link to or build on other favorably perceived initiatives, partnerships or to create buy-in among others (e.g. political leaders, investors and other stakeholders).
- Uses strategies to position NRC appropriately, with other national governments, national or international organizations, and sectors of the economy or coalitions.
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