Teamwork

Demonstrating effective interpersonal skills and working cooperatively and effectively within and across organizational units to achieve common goals.

Level 1

Participates as a team member

  • Assumes personal responsibilities and follows up on commitments.
  • Promotes team goals.
  • Seeks others' input and involvement and listens to their viewpoints.
  • Deals honestly and fairly with others, showing consideration and respect.
  • Coordinates own work with that of others.
  • Recognizes when compromise is required for the greater good of the team.
  • Empathizes with others and takes positive action when required.

Level 2

Fosters teamwork

  • Looks for opportunities to work with other groups or organizational areas.
  • Initiates collaboration on projects or methods of operating.
  • Discusses problems / issues with team members that could impact on results.
  • Creates opportunities for people to get to know each other on a personal level.
  • Communicates expectations for teamwork and collaboration to the team.
  • Uses appropriate strategies to deal with difficult people.

Level 3

Demonstrates leadership in teams

  • Recommends team structures, roles, accountabilities and authorities for maximum effectiveness, taking into account members' skills, interests and concerns.
  • Demonstrates flexibility in team leadership style and decision-making strategies to deal effectively with different situations.
  • Leads efforts to resolve team problems.
  • Takes personal responsibility for ensuring problems are resolved.
  • Suggests methods and means for maximizing the input and involvement of team members.
  • Recognizes work capacity limitations in others (i.e. team members, organizational units) and takes steps to clarify or modify priorities, reduce or off load work, introduce time saving efficiencies.
  • Leads and guides people through prolonged periods of change.

Level 4

Creates and fosters a culture of teamwork

  • Promotes a culture and environment that fosters highly effective teams.
  • Coaches or advises team members on how to resolve differences or deal with conflicts to achieve mutually beneficial outcomes.
  • Encourages, coaches and recognizes team members for behaviours that contribute to or promote effective teamwork.
  • Models behaviours that maximize group participation by consulting, listening and communicating.
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