Seeking and building internal/external alliances, collaborations and services with or for clients to advance NRC business relationships, as well as knowledge, innovation and economic development.
Operates effectively within partnerships
- Communicates openly, builds trust and treats partners fairly, ethically and as valued allies.
- Meets partner/client needs by responding to requests efficiently and effectively.
Manages existing partnerships
- Manages existing partner/ client relations within established agreements/ contracts.
- Monitors partnership/client arrangements to ensure that the objectives of the partnership remain on target.
- Identifies benefits for partner/ client and looks for ways to add value to partner/client.
- Develops creative and innovative ways of meeting partner/client needs.
- Recognizes when adjustments to partnering/client arrangements may be required for the benefits of NRC and/or the partner.
- Negotiates adjustments to partnership/client arrangements, as required.
Seeks out partnership opportunities
- Identifies and creates opportunities to partner through networking, participating in multi-stakeholder groups etc.
- Initiates partnership arrangements/alliances that promote organizational objectives.
- Assesses the value of entering into partner/client relationships in terms of both short and long term return on investment.
- Negotiates new partnerships/ alliances/client relationships that are mutually beneficial to NRC as well as the Canadian S&T and business communities.
- Coaches others on how to develop proposals and work plans for effective partner arrangements.
- Finds the "flexibility within the rules" to eliminate obstacles to partner/client arrangements.
- Provides advice and direction on the types of partner/client relationships to pursue, as well as ground rules for effective partner/client relationships.
- Supports staff in taking calculated risks in partner/client relationships.
- Intervenes, as necessary, to assist others to address issues or resolve problems surrounding partner/client relationships.
- Communicates achievements and lessons learned from different partnering arrangements (i.e. to promote ongoing improvement).
Sets strategic direction for partnering
- Provides strategic direction on the value and types of partner/ client arrangements that the organization should be pursuing.
- Sets up an infrastructure that supports effective partner/client arrangements (e.g. principles and frameworks for assessing the value of partnerships; expert assistance in aspects of partnering).
- Seeks and supports creative ways to partner to promote innovation and economic benefit to Canada.
- Profiles excellent examples of partner/client arrangements throughout the organization.
- Promotes/provides structured learning programs aimed at giving staff the necessary skills/ competencies to engage in effective partnership arrangements.
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