Openly communicating in a compelling, honest, persuasive and articulate manner, ensuring the message is clear, understood and consistent with NRC objectives.
Presents information that others understand
- Presents information and facts in a logical, clear and coherent manner.
- Provides all of the available information necessary for understanding and making effective decisions.
- Supports position and conclusions with appropriate data/information.
- Shares information openly and honestly.
Fosters two-way communication
- Conveys an understanding of and responds appropriately to the comments and questions of others.
- Takes other's perspective when communicating, negotiating or presenting arguments (e.g. presents benefits from all perspectives).
- Anticipates and plans for reactions of others and tailors the communication approach to the needs of the audience.
Adapts communication strategies to situations
- Quickly and easily reads the environment and cues from others to assess when and how to change tack or planned approach.
- Deals effectively with a broad range of individuals and audiences and in a variety of contexts.
- Clarifies common ground between opposing points of view to advance cooperation.
- Influences others perceptions, using consensus building, consultations and negotiations.
Uses influencing strategies
- Builds support to position the organization and influence direction (e.g. networking; coalitions).
- Uses strategies that link to or build on other favourably perceived initiatives, partnerships or trends to create buy-in among others (e.g. key stakeholders).
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