Management behavioural competency (PDF, 85 KB)
Definition: Demonstrates positive attitude, resilience and openness to changes in NRC's scientific, technological, commercial or business environment, processes and structure. It implies adapting one's approach as the requirements of a situation change, being comfortable in ambiguous situations and working effectively within a variety of situations and with various individuals or groups of diverse backgrounds and experiences.
Scale progression: The scale progresses from changing when required to creating an agile work environment.
Changes when required
- Adapts to new approaches when explained why and how.
- Adapts to changes in priorities, assigned responsibilities and projects.
- Demonstrates a willingness to change ideas or perceptions based on new information or contrary evidence.
- Maintains a positive outlook as pressure increases.
Is nimble; shift gears comfortably and quickly
- Alters normal procedures to fit a specific situation to get the work done and/or to meet organizational goals.
- Responds quickly to new opportunities and learns new behaviours.
- Willingly considers new ideas, procedures or processes to address a situation.
- Works well with different people; adapts to other's styles and/or work habits.
- Depicts a positive outlook towards doing things differently.
Thrives on constant change; adapts well to multiple changes
- Enjoys ambiguity; comfortably handles risk and uncertainty; is responsive in ambiguous situations.
- Works with a diversity of situations, people and groups and adapts to a change in direction, objectives and strategy.
- Maintains positive demeanour under trying conditions.
Models effective change behaviours
- Is a role model for being flexible; models and helps others adapt to changes to procedures, processes, etc.
- Coaches others and provides feedback on their change journey.
- Depicts strong resilience and a mindset of continuous improvement.
Enables an environment that fosters personal agility
- Encourages agility on the part of others by highlighting the benefits of innovation and change for the overall success of the organization.
- Makes organizational changes to meet the evolving needs of NRC's stakeholders and the shifts in external markets, financial industry, government policies, etc.
- Provides an environment that encourages experimentation and that rewards and recognizes effort; accepts failure with an understanding that it often precedes success.
- Stimulates idea flow from all staff with the aim of developing new, commercially viable products and services.
- Helps others generate and identify breakthrough ideas, fresh perspectives and new opportunities.
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