Personal agility

Management behavioural competency (PDF, 85 KB)

Definition: Demonstrates positive attitude, resilience and openness to changes in NRC's scientific, technological, commercial or business environment, processes and structure. It implies adapting one's approach as the requirements of a situation change, being comfortable in ambiguous situations and working effectively within a variety of situations and with various individuals or groups of diverse backgrounds and experiences.

Scale progression: The scale progresses from changing when required to creating an agile work environment.

Level 1

Changes when required

  • Adapts to new approaches when explained why and how.
  • Adapts to changes in priorities, assigned responsibilities and projects. 
  • Demonstrates a willingness to change ideas or perceptions based on new information or contrary evidence.
  • Maintains a positive outlook as pressure increases.

Level 2

Is nimble; shift gears comfortably and quickly

  • Alters normal procedures to fit a specific situation to get the work done and/or to meet organizational goals.
  • Responds quickly to new opportunities and learns new behaviours.
  • Willingly considers new ideas, procedures or processes to address a situation.
  • Works well with different people; adapts to other's styles and/or work habits.
  • Depicts a positive outlook towards doing things differently.

Level 3

Thrives on constant change; adapts well to multiple changes

  • Enjoys ambiguity; comfortably handles risk and uncertainty; is responsive in ambiguous situations.
  • Works with a diversity of situations, people and groups and adapts to a change in direction, objectives and strategy.
  • Maintains positive demeanour under trying conditions.

Level 4

Models effective change behaviours

  • Is a role model for being flexible; models and helps others adapt to changes to procedures, processes, etc.
  • Coaches others and provides feedback on their change journey.
  • Depicts strong resilience and a mindset of continuous improvement.

Level 5

Enables an environment that fosters personal agility

  • Encourages agility on the part of others by highlighting the benefits of innovation and change for the overall success of the organization.
  • Makes organizational changes to meet the evolving needs of NRC's stakeholders and the shifts in external markets, financial industry, government policies, etc.
  • Provides an environment that encourages experimentation and that rewards and recognizes effort; accepts failure with an understanding that it often precedes success.
  • Stimulates idea flow from all staff with the aim of developing new, commercially viable products and services.
  • Helps others generate and identify breakthrough ideas, fresh perspectives and new opportunities.
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