Calibration Laboratory Assessment Service (CLAS) comment form

Your evaluation of our performance is important to us, and your comments will help us to improve the quality of service we provide to our clients.

1. Personal information

2. Please indicate which best describes your level of satisfaction with the following:

Clarity and ease of use of web-site

Clarity and ease of use of web-site

Initial contact with technical personnel

Initial contact with technical personnel

Clarity and ease of use of written material

Clarity and ease of use of written material

Contact with the Business Office

Contact with the Business Office

3. Please indicate which best describes your level of satisfaction with the following aspects of your on-site evaluation:

Knowledge of NRC staff

Knowledge of NRC staff

Attitude of NRC staff (helpful, courteous, professional)

Attitude of NRC staff (helpful, courteous, professional)

Timeliness of service

Timeliness of service

Clarity of report

Clarity of report

4. Did you encounter any problems?

4. Did you encounter any problems?

5. Additional comments/suggestions


All personal information created, held or collected by this department is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked for your consent where appropriate.