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In April 2009, the National Research Council (NRC) engaged a consulting firm to conduct a business review of the Canadian Construction Materials Centre (CCMC). The goal was to seek input from a cross-section of stakeholder groups to help ensure the continued success of this evaluation service, whose role is to help building construction products gain regulatory and market acceptance. The study’s findings will be considered by NRC management to set the future direction for the Centre.
Background
CCMC has earned a solid reputation for its national evaluation service over the past twenty years. The many changes that have taken place during that time, in both industry and regulatory environments across Canada, necessitated a review to determine if the service was still meeting needs and expectations. These changes included the advent of green products, the concept of sustainability and pressures to increase energy efficiency.
Activities
The consulting firm, Montreal-based Brio Conseils, reviewed the Centre’s current business practices and solicited input from stakeholders. It then prepared a comprehensive overview of expectations and how they were being met. A project team consisting of manufacturing representatives, provincial and municipal regulators, NRC staff, and the Chair of the Canadian Commission on Construction Materials Evaluation oversaw the firm’s activities, verified findings and provided guidance.
Brio Conseils first conducted an environmental scan to identify the Centre’s strengths and weaknesses, as well as the changes in the industry and regulatory environments that were having an impact on its operations. Consultations took place with industry and the regulatory community in fall 2009 and a final report was delivered in spring 2010. NRC management is now considering its recommendations.
