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NRC Home  > Institutes and Programs  > NRC Institute for National Measurement Standards  > NRC-INMS Services  > Calibration Laboratory Assessment Service (CLAS)  > CLAS Comment Form

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CLAS Comment Form

 

NRC-INMS CLAS

Calibration Laboratory Assessment Service Comment Form

Your evaluation of our performance is important to us, and your comments will help us to improve the quality of service we provide to our clients.

 

1. Please provide your name and business mailing address:

 

2. Please indicate which best describes your level of satisfaction with the following:

 

Clarity and ease of use of web-site
Very Satisfied Somewhat Satisfied
Dissatisfied Very Dissatisfied

 

Initial contact with technical personnel
Very Satisfied Somewhat Satisfied
Dissatisfied Very Dissatisfied

 

Clarity and ease of use of written material
Very Satisfied Somewhat Satisfied
Dissatisfied Very Dissatisfied

 

Contact with the Business Office
Very Satisfied Somewhat Satisfied
Dissatisfied Very Dissatisfied

 

3. Please indicate which best describes your level of satisfaction with the following aspects of your on-site evaluation:

 

Knowledge of NRC staff
Very Satisfied Somewhat Satisfied
Dissatisfied Very Dissatisfied

 

Attitude of NRC staff (helpful, courteous, professional)
Very Satisfied Somewhat Satisfied
Dissatisfied Very Dissatisfied

 

Timeliness of service
Very Satisfied Somewhat Satisfied
Dissatisfied Very Dissatisfied

 

Clarity of report
Very Satisfied Somewhat Satisfied
Dissatisfied Very Dissatisfied


4. Did you encounter any problems?
Yes No

 

If so, please describe.

 

5. Additional comments/suggestions.


Date Modified: 2009-09-25
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