Research suggests that occupants are best satisfied in an office with lit desktops and vertical surfaces, some daylight, and a moderate degree of lighting variation (non-uniformity).
Office lighting designers create a satisfactory lit environment by strategically using light sources and room surfaces to provide and distribute light:
After a 4-year study, the COPE researchers have compiled design strategies from the COPE study, the Illuminating Engineering Society of North America (IESNA), the Chartered Institution of Building Services Engineers (CIBSE), Canada Occupational Safety and Health Regulations (COSHR), and other authoritative sources.
Elements of Open-plan Office Lighting
When creating the open-plan office luminous environment, designers work with a number of light sources.
Lighting designers must also consider the elements that affect light distribution.
These surfaces can alter a lighting design significantly. Creating open-plan office lighting without considering the furniture results in a flawed design. Quality open-plan office lighting systems are planned for each cubicle as well as the whole space.
The following design suggestions will help readers understand the process of lighting design, and the role of each office element.
Light Levels and Locations
The first step in selecting lighting levels is to consider what occupants will be doing and where they will do it, and, then, to choose the required illuminance. The many recommendations on illuminance can provide guidance concerning the appropriate levels for different activities.
The following charts list illuminance recommendations relevant for offices. These values appear in documents from IESNA, CIBSE, the New Buildings Institute's Advanced Lighting Guidelines, and COSHR. Overall, these recommendations are relatively similar; however, there are some differences worth noting. For instance, ambient illuminance levels and locations are not the same across all organizations. In some cases, the illuminance measurement is taken on a horizontal plane and in others it is taken on a vertical plane.
Most organizations and lighting professionals agree that good office lighting design may be achieved with relatively low ambient light levels and supplementary higher task illuminance. The Advanced Lighting Guidelines (2001 Edition) and Code for interior lighting state that ambient lighting should provide one third of the necessary task illuminance [1].
Most of the recommendations are for illuminance on horizontal surfaces. However, in modern offices, vertical illuminance is also important. Workers spend a high proportion of their time doing 'head-up' tasks, such as reading a computer screen, meaning that they see vertical surfaces most often. When implementing the desired illuminances, whether task or ambient, ensure that some light falls on vertical surfaces.

IESNA recommendations for illuminance [2]
CIBSE recommendations for illuminance [3]
Lighting for Offices (1993), which references CIBSE Code for interior lighting, recommends 300-500 lx for offices with computer screens [4].
Canada Occupational Safety and Health Regulations on Lighting [5]
Light levels should be verified in the completed, furnished room. Illuminance is often calculated in empty spaces, which can provide an inaccurate assessment of the light that will actually reach each surface. Partitions can reduce light levels by about 30% to 35% [6] compared to a room with no furniture. Have the designer model the luminaire system in a furnished room with the expected daylight availability.
Daylighting and Windows
The second step in creating a lighting system is to choose the light sources that will create the desired illuminances. Daylight is an excellent source of energy-efficient, flicker-free light that can reveal subtle colour differences. No building can be lit by daylight alone because daylight is not reliable (weather, time of day, time of year, etc), and it generally does not reach all areas in a building. However, good office design can allow daylight into the first and second rows of cubicle offices away from the façade, providing potential energy savings and occupant satisfaction with light and view. Daylight availability and design should be created before the electric lighting design, so that electric light can supplement the illuminance provided by daylight.
To make best use of daylight design, designers should aim to use diffuse daylight from windows and skylights, while avoiding direct sunlight. Façade geometry, glazing type, shading device, and the position of occupants and tasks determine the success of a daylighting design.
Lighting professionals can recommend techniques that will provide maximum daylight in the room. Software, like Lightswitch Wizard, can help evaluate daylight and recommend good techniques, and organizations, such as the Daylighting Collaborative are excellent resources for information on daylighting techniques: www.daylighting.org.
Exterior Design, Zoning, Façade, and Building Design
Ideal daylighting designs are created when the building, façade, and lighting design develop concurrently so that all elements are built to increase daylight penetration and distribution. This is possible for new buildings or major renovations, but less feasible in existing buildings. Here are a few points to consider when consulting a professional during building design.
A visual transmittance of 60-70% in the upper (clerestory) window area is required to allow for sufficient daylight to penetrate to the second row workstations [7]. However, such high visual transmittances should be avoided for the lower see-through window area to prevent glare. The Daylighting Collaborative recommends visual transmittances of 18-25% for the see-through area [8]. To resolve this contradictory situation, designers can either use two different glazing types for upper and lower window areas, or employ a versatile glare protection device, like a split blind system or a devise that closes from below. (Photo of a split blind system below in Shading and Distribution Devices.)Shading and Distribution Devices
Most office designers have to work with existing buildings and have no input into façade design. They have to use remedial devices to make the best use of the available daylight. Effective, adjustable, user-friendly shading devices can be added to an office to allow users to benefit from daylight, while excluding direct sun and the resultant glare problems.


Note: While daylight and windows are excellent light sources, they can also cause ventilation and thermal problems. Windows can be cold or heat sources, which can affect occupant thermal comfort and ventilation cooling loads. Well-designed shading, internally ventilated windows, spectrally selective low-emissivity glazings, and low U- value glazing assemblies can reduce thermal problems. Consideration should be given to the thermal impact of daylight design and ventilation professionals (building operators and HVAC designers) should be consulted. Please refer to COPE VENTILATION for more information about ventilation and thermal comfort.
Electric Lighting
Even with an excellent daylighting system, electric light must be provided to maintain the desired illuminance levels under all circumstances. The choice of lighting system depends on the illuminance levels needed in the office, the location of the surfaces on which most tasks are performed, the desired energy savings, and the budget.
Luminaires
Generally, luminaires that provide the right amount of light on the task surface, while avoiding glare, are successful.
Note: The type and placement of light fixtures can affect sound propagation and speech privacy in the office. Please refer to COPE ACOUSTICS.
Lamps and Ballasts
Lamp (bulb) choice is connected to luminaire type because luminaires are designed for specific lamp types. The light output and efficacy (light output per input power) of the lamp greatly affects illuminance and system energy efficiency. Given the desired light distribution, select the most efficient lamp for the chosen luminaire, but be aware that high output lamps may be too bright for comfort.
For discharge lamps, ballasting and control gear must be compatible with the lamp because they start, control, and stop the power flow to the lamp.
Lighting Controls
Controls ensure light is on when, where, and at the level that it is needed. Controls can increase the usability of daylight, reduce the amount of electric light used, provide energy savings, and allow occupants to set their preferred light levels.
Switching systems, dimming systems, photo sensors, and occupancy detectors allow users or automatic systems to turn off and dim unnecessary electric light.
Lighting Design Maintenance
All lighting systems must be maintained for them to remain functional and successful. Anytime there is a renovation, significant occupant turnover in the office, or a change in technology, equipment or tasks, the lighting design should be reconsidered because the light distribution and the needs of the occupants might have changed.
Lighting designs also require some regular maintenance to ensure that each element is functioning as expected.
Uniformity
In open-plan offices, the lighting system performance can be greatly affected by the partitions and modular furniture. These elements in a large, open room can inhibit even light distribution by casting shadows. Designers must use techniques to provide relatively uniform lighting on task surfaces so that occupants can work comfortably. According to CIBSE, uniformity is achieved by ensuring that the minimum illuminance on a task surface is at least 0.8 times the average on the task surface [11].

Over the entire office, a balance between uniform and variable lighting is needed. Luminance variation will increase visual interest and reveal the space accurately. Complete uniformity creates a flat, unrealistic scene.
IESNA RP-1-1993, a document authored by the IESNA, recommends ratios shown in Table. [12] The ratios refer to surface luminances.
Some areas can exceed the recommended uniformity ratios to highlight areas of visual interest or of visual importance. However, any departure from uniformity ratios should serve a purpose.
To avoid excess non-uniformity in open-plan offices, avoid all lighting that creates arbitrary distinct patterns (scallops, patches, harsh striations without a lighting purpose), high brightness, and noticeable shadows.
Room and Surface Characteristics
Office surfaces play an important role in distributing or blocking the light that is provided from either electric or natural sources. Surface characteristics are especially important for indirect or direct/indirect lighting installations and for offices in which daylight plays a major role.
Using light colours does not mean that all colours need to be the same. Colour variation is important to create visual interest and to suit user preference. A monochromatic high-reflectance cubicle, while light, is uninteresting and unsatisfactory.
Note: When increasing reflectances in the office, designers should make sure that recommended illuminance levels and recommended luminance ratios are not exceeded.
Ceiling:
The ceiling is the largest unobstructed plane in an office and is therefore very important for light distribution.
Walls:
Partitions and Workstation design:



Place occupants who need to communicate with each other (acoustic privacy is less important) in adjacent first and second row offices so that partitions can be kept low for daylight penetration purposes.
Avoiding Glare
Disability and discomfort glare are significant issues in open-plan offices because occupants are affected by distant luminaires that can create direct and reflected glare. These glare problems would be less likely to occur in private offices with full-height walls. The spatial relationship between light sources, a task, and the occupant's eyes (source/task/eye geometry) needs to be designed carefully in open-plan offices.
Glare can be avoided by keeping illuminance levels relatively low, eliminating specular and glossy surfaces, screening light sources, and carefully designing source/task/eye geometry. Remedial technologies, room configuration changes, and lighting system modifications can reduce glare.
Light levels:
Luminaires:
Surfaces:
Source/task/eye geometry:

Considering Computer Screens
Most employees use a computer in the office, and special consideration has to be given to providing light on and around the computer screen and to avoiding glare.
Lighting designers should consider how frequently the computer is used, how it is used, the type of image (negative contrast or positive contrast), and the angular relationship between the user, the screen, and light sources. Vertical illuminance, greater uniformity, and source/task/eye geometry are important.
The following suggestions help create an environment appropriate for computer work:
Lighting Consultant
Lighting design is a complex process that involves the function and aesthetic appearance of light, the immediate and long-term costs of the system, energy consumption, and environmental issues.
A lighting consultant is trained to consider all these issues and has the experience needed to create the most satisfactory lit environment within building, environmental, occupant, and budgetary requirements.
Contacting the IESNA or the International Association of Lighting Designers (IALD) is the best way to locate a lighting designer. These organizations can identify and recommend local professionals who provide lighting services.
Lighting Software
There are many lighting programs that can help users design and evaluate lighting systems.
The COPE-ODE tool provides a basic evaluation of user satisfaction with lighting and with the other components of open-plan offices. This program can be accessed over the Web and is available to any user.
Lightswitch Wizard is an online daylighting analysis tool that has been developed by the NRC and by Natural Resources Canada. It supports daylighting-related design decisions in peripheral offices during an early design stage. It offers a comparative analysis of the amount of daylight available in peripheral cubicle offices or private peripheral offices as well as the lighting energy performance of automated lighting controls (occupancy sensors, photocells) compared to standard on/off switches. This program is available over the Web and can be used by any user.
Other software packages are available for more complex calculations of the luminous environment. Every year, an article published in the IESNA magazine "Lighting Design and Application" lists, describes, and reviews various lighting programs.
References:
1: Benya, James, Heschong, Lisa, McGowan, Terry, Miller, Naomi, & Rubenstein, Francis. Advanced Lighting Guidelines. Ed. Jennifer Roberts, 2001, pg. 4-7; Code for Interior Lighting. ed. R. Yarham. London: CIBSE, 1994, pg 137-138.
2: The IESNA Lighting Handbook: Reference and Application. Ed. Rea, Mark S., 9th ed., New York: Illuminating Engineering Society of North America, 2000, pg. 10-13.
3: Code for Interior Lighting. ed. R. Yarham. London: CIBSE, 1994, pg 40; Lighting for Offices pg 42 (750) and pg. 36 (VDTs).
4: Lighting for Offices. Lighting Guide LG7: 1993. Task Group: R.L. Gardner, L.A. Ayscough, E. Maddock, A. Maxwell, B. Wilde. Ed. BW. Coping London: CIBSE, 1993) pg 36.
5: COSHR: Section 6.4 and 6.7; Schedule I and IV; pgs 2, 3, 5, 6, 10.
6: Benya, James, Heschong, Lisa, McGowan, Terry, Miller, Naomi, & Rubenstein, Francis. Advanced Lighting Guidelines. Ed. Jennifer Roberts, 2001, pg. 4-7.
7: Reinhart, C.F. Effects of office design on the annual daylight availability - A simulation study
8: Daylighting Collaborative: www.daylighting.org
9: Littlefair, Paul, Slater, Anthony, Perry, Mike, graves, Hilary, & Jaunzens, Denice. Office lighting. London: Construction Research Communications Ltd with permission of Building Research Establishment Ltd, 2001. pg 14.
10: The IESNA Lighting Handbook: Reference and Application. Ed. Rea, Mark S., 9th ed., New York: Illuminating Engineering Society of North America, 2000, pg 10-4.
11: "Code for Interior Lighting" ed. R. Yarham. London: CIBSE, 1994, pg 29.
12: Kohn, Mitchell B. American National Standard Practice for Office Lighting. ANSI/IESNA RP-1-1993. New York: Illuminating Engineering Society of North America, 1993, pg 3.
13: The IESNA Lighting Handbook: Reference and Application. Ed. Rea, Mark S., 9th ed., New York: Illuminating Engineering Society of North America, 2000, pg 10-9.
14: The IESNA Lighting Handbook: Reference and Application. Ed. Rea, Mark S., 9th ed., New York: Illuminating Engineering Society of North America, 2000, pg 10-6.
15: Kohn, Mitchell B. American National Standard Practice for Office Lighting. ANSI/IESNA RP-1-1993. New York: Illuminating Engineering Society of North America, 1993, pg 2.
16: "Code for Interior Lighting" ed. R. Yarham. London: CIBSE, 1994, pg 31.
17: The IESNA Lighting Handbook: Reference and Application. Ed. Rea, Mark S., 9th ed., New York: Illuminating Engineering Society of North America, 2000, pg 10-6.
18: Kohn, Mitchell B. American National Standard Practice for Office Lighting. ANSI/IESNA RP-1-1993. New York: Illuminating Engineering Society of North America, 1993, pg 2.
19: "Code for Interior Lighting" ed. R. Yarham. London: CIBSE, 1994, pg 31-32.
20: Kohn, Mitchell B. American National Standard Practice for Office Lighting. ANSI/IESNA RP-1-1993. New York: Illuminating Engineering Society of North America, 1993, pg 2.
21: "Lighting for Offices." Lighting Guide LG7: 1993. Task Group: R.L. Gardner, L.A. Ayscough, E. Maddock, A. Maxwell, B. Wilde. Ed. BW. Coping London: CIBSE, 1993), pg 36 ; The IESNA Lighting Handbook: Reference and Application. Ed. Rea, Mark S., 9th ed., New York: Illuminating Engineering Society of North America, 2000, pg. 10-13.
22: The IESNA Lighting Handbook: Reference and Application. Ed. Rea, Mark S., 9th ed., New York: Illuminating Engineering Society of North America, 2000, pg 10-5.
23: "Code for Interior Lighting" ed. R. Yarham. London: CIBSE, 1994, pg 31.
24: Rea, Mark S. Technics: Solving the Problem of VDT Reflections. Progressive Architecture, 1991, v. 10 pg. 35-40.
25: Kohn, Mitchell B. American National Standard Practice for Office Lighting. ANSI/IESNA RP-1-1993. New York: Illuminating Engineering Society of North America, 1993, pg 35.