Contact us

Telephone: 1-855-53-GUIDE (1-855-534-8433)
Monday to Friday
From 7:30 am to 7:30 pm, Eastern time

Concierge is a Government of Canada program that provides a single access point where small and medium-sized enterprises (SMEs) can find high-quality, timely advice to help them innovate and accelerate their growth. Developed, implemented and operated by the National Research Council of Canada's Industrial Research Assistance Program (NRC‑IRAP) in collaboration with federal and provincial partners, Concierge improves innovation and economic opportunities for SMEs by helping them navigate the available innovation resources and support programs. By combining online, phone and in-person services, it addresses the individual needs of SME clients.

Customized assistance

The key to the service is that it offers customized guidance from a team of expert advisors, located across Canada. Innovation Advisors are industry experts with extensive networks that provide clients with high-quality referrals and searches that yield tailored information and relevant support.

Innovation Advisors provide one-on-one assistance and use their wealth of industry experience and depth of knowledge to help guide clients to the most appropriate innovation programs and services available. Innovation Advisors have extensive networks and expertise, as well as knowledge about a range of industrial sectors for clients to benefit from.

The entire service is intended to provide clients with simple, facilitated access to the most relevant information and services to reach their desired objectives and tap into their potential.

To learn more please visit the Concierge website.