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ARCHIVED - Multimedia Help

Archived Content

Information identified as archived on the Web is for reference, research or recordkeeping purposes. It has not been altered or updated after the date of archiving. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.


How to download a multimedia player

You will need a multimedia player installed on your computer to view and listen to the video clips. The following multimedia players are supported and are available in both free and premium versions:

If you require captioning or descriptive audio to access video clips, please read the accessibility instructions.

How to change accessibility options

Enabling accessibility features in media players

Enabling Captions

QuickTime

The free QuickTime player does not provide the option to enable/disable captions. Only QuickTime Pro has this option. In QuickTime 6.5 or later, captions are enabled by default.
Steps for enabling captions in QuickTime Pro:

  • From the Edit menu, select "Enable Tracks...".
  • Enable "Text Track".
  • Select OK.

Real Player / RealOne Player

Steps for enabling captions in Real Player or RealOne Player:

  • From the Tools menu (the View menu in older versions), select "Preferences...".
  • Select the "Content" category.
  • Select "Show subtitles"
  • Select "Use supplemental text captioning when available."

Windows Media Player 10

Steps for enabling captions in Windows Media Player 10:

  • From the Tools menu, select "Options...".
  • Select the “Security” tab.
  • Check the "Show local captions when present" box.
  • Select OK.
  • To toggle captions, press Ctrl+Shift+C (or select "Captions and Subtitles > On if Available" in the Play menu).

Windows Media Player 9

Steps for enabling captions in Windows Media Player 9:

  • To toggle captions, press Ctrl+Shift+C (or select "Captions and Subtitles" > "On if Available" in the Play menu).

Windows Media Player 7 or Windows Media Player 8

Steps for enabling captions in Windows Media Player 7 or Windows Media Player 8:

  • From the View menu, select "Now Playing Tools" > "Captions".

Window Media Player 6.4

Steps for enabling captions in Windows Media Player 6.4:

  • From the View menu, select "Captions".

Enabling Descriptive Audio

QuickTime

The free QuickTime player does not provide the option to enable/disable descriptive audio. Only QuickTime Pro has this option. In QuickTime 6.5 or later, descriptive audio is enabled by default.
Steps for enabling descriptive audio in QuickTime Pro:

  • From the Edit menu, select "Enable Tracks...".
  • Enable the descriptive audio track.
  • Select OK.

Real Player / Real One Player

Steps for enabling descriptive audio in Real Player or RealOne Player:

  • From the Tools menu, select "Preferences..." (the View menu in older versions).
  • Select the "Content" category.
  • Select "Play descriptive audio when available."

Windows Media Player

Windows Media Player currently does not provide support for a separate descriptive audio track.

Multimedia copyright information

The information on this website is covered by the provisions of the Copyright Act and by other Canadian laws, policies, regulations as well as international agreements. For guidance on copyright/permission to reproduce, privacy of information, official languages requirements, and information accessibility requirements, please read the NRC important notices.