NRC Twitter policy statement

The National Research Council of Canada (NRC) uses Twitter, a free micro-blogging platform, as one tool in its efforts to communicate and interact quickly and in an interesting manner with Canadians.

NRC’s Twitter feeds are managed by the Communications Branch (NRC-CB), on behalf of the institutes and programs across NRC.

Content

NRC Twitter

NRC’s Twitter feeds are mainly used as complementary outlets to inform and interact with Canadians on a wide variety of topics. NRC feeds include posts about upcoming events, program updates, new scientific breakthroughs and industry insights, as well as “retweets” of selected information deemed relevant and pertinent to followers. NRC may occasionally use automation (such as tools that generate messages from RSS feeds), but automated messages are not intended to dominate the posted tweets.

NRC’s use of Twitter is intended to encourage interaction between users of this platform and NRC. But in no way does this verify or confirm the accuracy of user comments.

If you are looking for information about NRC, visit the NRC website.

Tweet frequency

The number of posts will vary. During some periods, NRC may tweet more or less often than average. You should expect to receive tweets during regular working hours, Monday to Friday from 9:00 a.m. to 5:00 p.m. EST/EDT. Any Twitter activity during holidays, after core hours or on weekends would likely contain emergency or urgent communications of significant value to our followers. Otherwise, NRC feeds will be relatively inactive during these times.

Following and unfollowing

NRC will only follow other Government of Canada institutions and organizations that it believes are relevant to NRC’s mandate and business goals.

NRC reserves the right to remove or block any followers who post content that is deemed inappropriate, inaccurate or offensive, or who do not abide by the following terms of use and do not comply with Twitter’s “Terms of service.

Being a follower of NRC’s Twitter feeds does not imply that NRC endorses the follower or that NRC follows that particular user.

Retweets

NRC may retweet relevant material posted by other Government of Canada Twitter accounts and/or other accounts it considers relevant and of significant value to its followers. The content of retweets may include cross-links, research findings, statistics, relevant events and conferences.

@Replies and direct messages

NRC welcomes feedback and ideas from all its followers, and invites new followers to join the conversation where possible. However, NRC cannot reply individually to all the messages it receives via Twitter. Such messages will be handled on a case-by-case basis and responded to when deemed appropriate.

All @replies and direct messages will be read, and any emerging themes or helpful suggestions will be forwarded to the relevant people at NRC. NRC cannot engage on issues concerning party politics or answer questions that violate any of the provisions stated in its Commenting Policy.

Reporters are asked to send questions to the NRC Media Relations team and to refrain from submitting questions on NRC’s Twitter feeds.

General contact information is available at “Contact Us.”

Links to other websites

Links to websites not under the control of NRC are provided solely for the convenience of users. NRC is not responsible for the accuracy, currency or reliability of the content, and offers no guarantees about these links. Nor does NRC endorse such websites and their content.

Availability

NRC Twitter updates are subject to downtime that may be out of NRC’s control, because Twitter servers are managed by a third party. As such, NRC accepts no responsibility for the Twitter network becoming unresponsive or unavailable.

Accessibility

Twitter, as a third party service provider, is not bound by Government of Canada policies for web accessibility. A more accessible version of Twitter is located at http://www.accessibletwitter.com

Privacy

NRC’s Twitter feeds are not an official Government of Canada website. They represent NRC’s presence on Twitter, a third-party service provider. Users are encouraged to read the Twitter Privacy Policy. Any information shared with NRC on Twitter is subject to the provisions of the Access to Information Act and the Privacy Act, which means that it may be accessed and disclosed in response to a request under either of these acts.

Users are advised not to share personal information. Personal information includes home addresses and telephone numbers, photographs containing images of identifiable individuals, and any other information consisting of personal information as defined in Section 3 of the Privacy Act.

Any personal information that you provide to NRC’s Twitter feeds is collected under the authority of the Financial Administration Act, in accordance with the Communications Policy of the Government of Canada. This information is being collected to capture conversations between you and NRC via its Twitter feeds. “Conversations” include questions and answers, comments, “likes”, retweets and other interactions where you provide feedback on content that NRC has posted, or when NRC provides you with information based on content that you post. For a description of the types of personal information collected, see Personal Information Bank entitled Public Communications (TC PSU 915). Under the provisions of the Privacy Act, individuals have the right to access, correct and protection their personal information. Instructions for obtaining your personal information are provided in the Government of Canada’s “Info Source,” which is available in major public and academic libraries or online at http://www.infosource.gc.ca.

Official languages

NRC respects the Official Languages Act and is committed to ensuring that information products of equal quality are available in both French and English. NRC posts will be published simultaneously in both official languages. Comments, responses and questions that require a response will be answered in the official language of origin.

However, users should be aware that some links may direct users to sites of organizations or other entities that are not subject to the Official Languages Act, and that these sources are only available in the original language in which they were written.

Twitter.com is available in multiple languages including English and French. To change your user preference, go to your account settings and adjust accordingly.

Copyright

Information posted by NRC is subject to the Copyright Act of Canada. For more information, see the “Important Notices” page on the NRC website.

Twitter Commenting Policy

NRC welcomes and encourages comments on its Twitter feeds.

You are fully responsible for everything that you submit in your comments, and all posted comments are in the public domain. They will be reviewed by an NRC moderator to ensure that they comply with the provisions stated in the Commenting Policy.

NRC does not discriminate against any expressed views or opinions, but does reserve the right to edit or remove any posts that are: 

  • contrary to the principles of the Canadian Charter of Rights and Freedoms;
  • racist, hateful, sexist, homophobic, slanderous, insulting or life-threatening;
  • abusive, aggressive, coarse, explicit, vulgar, violent, obscene or pornographic;
  • solicitations, advertisements, announcements or endorsements from private, labour or political organizations;
  • not sent by the author and/or posted by anonymous or robot accounts;
  • repetitive and pasted by multiple users; and
  • unintelligible, irrelevant or so far off-topic such that NRC moderators feel they will not add to the normal flow of the conversation or debate.

Anyone acting contrary to these rules may be temporarily or permanently excluded from the dialogue spaces on NRC’s Twitter feeds.

Any questions or comments about this policy can be submitted to NRC-CB.

A few other important notes:

NRC does not promise to reply to every comment posted. It will, however, attempt to engage in conversations when possible. The views of participants commenting on NRC’s Twitter page do not necessarily represent the views of NRC.

You participate at your own risk, taking personal responsibility for your comments, your username and any information you provide. To protect your own privacy and the privacy of others, please do not include phone numbers or email addresses in the body of your comment.

Additional information can be found on NRC’s “Important Notices” section on its website. NRC recognizes that the Web is a 24/7 medium and therefore your comments are welcome at any time. However, given the need to manage federal resources, moderating and posting of comments will generally occur only during regular business hours, Monday through Friday. Comments submitted after hours or on weekends will be read and posted as early as possible the next business day.